Frequently Asked Questions
How Is The Device Shipped?
We use an express courier service from our local warehouses for fast, secure delivery.
Shipping is completely free to your door.
What Is Your Return Policy?
We provide a 7-day risk free trial for every AXRAH system.
If anything is not working or unsatisfactory, return the system for a full refund.
Does Red Light Therapy Work Through Clothes?
Yes and no. Red Light therapy does not penetrate through clothing or bandages as it visible to the eye. However near infrared light, which is invisible to the eye, will penetrate through clothes and many bandages and dressings. We recommend removing clothes during use for the most effective treatment.
How Often Do I Need To Use Red Light Therapy?
This depends on the condition you are treating. For most conditions, daily use for at least four weeks is recommended. Please head to our blog for a more in depth answer.
Which Product Is Right For Me?
Choose based on the coverage and setup you prefer. For a flexible, rechargeable pad you can position over a specific area, consider the ARC.
For portable, full-body sessions using a roll-up mat, explore the Flux or Pulse; the Pulse also includes PEMF.
If you prefer a panel with adjustable height and rotation, consider the Rota.
For a full-body, lay-down setup in a clinic, spa, or wellness center, explore the Chamber or Chamber Ultra.
Need help comparing options? Email support@axrah.com and we‘ll help you find the right AXRAH system.
